Hilton Orange County/Costa Mesa

The hotel environment was well kept and the asthetically pleasing. The staff was professional and courtious. The pool area was especially nice although after getting back to the hotel after a long day we would have liked to relax in the hot tub which closed at 10:00.

We thought that 21.00 to park was excessive. The thermostate in our room didn't work properly. We had to manually turn it on and off all night as the automatic function didn't respond to raising and lowering the temp. The shower curtain that had a snap in section kept falling off so there was water all over the floor and there was long black hairs stuck to the ceiling.

Great executive floor, a REAL breakfast served too :)))

Location, it was where I wanted to be on this trip.

It was very dated and didn´t live up to the "Hilton" level of quality. The overall appearance and experience cried out..."this is an "Indian owned and managed" property where.

The new SUVs and several computets printers in business center

Low floor without view as I requested high floor and or Sunset view

Hotel was very nice. Laid out very well

Walls were a bit this. I could hear the kids running around screaming in nearby rooms

staff are fantastic and location is good

The hotel looks Old, run down and breakfast was average and gate for car park doesn't alway work

In the short stay the staff was fantastic.

Wished it was longer.

It was a nice stay over all

Self parking garage hard to get out of there

The lobby & rooms were up to par! Nice surroundings!lots of shopping & restaurants close by

Pool & hot tub were cold & no breakfast included or availability for executive upgrade to get breakfast...

Great staff very helpful with all my needs

Had to leave early for the hotel charged me 231 more then my actually stay then another 60 so it made me negative on my account.

They say "pet friendly" but my puppy wasn't allowed anywhere besides the room and the lobby to exit the hotel. Thought the hotel would have been a little better considering the high price, but it was a rip off. When I went to check out I was waiting 5 min just for someone to come to the counter. Won't be staying here again

Late check out clean rooms staff at bar really nice people friendly nice made good drinks

Had a problem checking in booked through Booked.net hotel said I didn't have reservation finally found it

Comfortable bed/room

Flaky, slow wifi. Apparently it was "just this weekend", and in process of being fixed. Didn't help me being on a business trip where I couldn't work, had to go to a Starbucks off site for Internet. I was also displeased at the tv options: no pay per view, no streaming, no DVD player, just barebones cable.

Reserve money not yet released

The upgrade suite was wonderful with free WiFi and Exec Lounge.

Outrageous cost of self-parking for Hilton Honors guest. Should post operating hours of 7th Fl Exec Lounge and times things happen there. Need better Rm number signage when coming off elevator and into the next split hallway.